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“Cybersecurity Computer-Based Training and Technical Communication Design”

by Lysandwr McNary | Xchanges 9.2

Works Cited

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Anderson, Paul V (2003). Technical Communication: A Reader-Centered Approach. Canada: Thomson Wadsworth.

Araki, Marci, and Saul Carliner (2008). “What the Literature Says About Using Game Worlds and Social Worlds in Cyberspace for Communicating Technical and Educational Content.” Technical Communication 55.3. 251-60.

Bronack, Stephen C., et al. (2008). “Designing Virtual Worlds to Facilitate Meaningful Communication.” Technical Communication 55.3. 261-69.

Chaparro, Barbara, A. Dawn Shaikh, and J. Ryan Baker. “Reading Online Text with a Poor Layout: Is Performance Worse?” Software Usability Research Laboratory, Wichita State University.

Clark, Ruth C, and Richard E. Mayer (2008). E-learning and the Science of Instruction: Proven Guidelines for Consumers and Designers of Multimedia Learning. San Francisco, CA: Pfeiffer.

Crystal, Abe (2007). “Facets Are Fundamental: Rethinking Information Architecture Frameworks.” Technical Communication 54.1. 16-26.

Defense Information Systems Agency (DISA). “Defense Information Assurance Training and Awareness Products.” iase.disa.mil.

Department of Homeland Security (DHS) Reporting Metrics. dhs.gov.

Fisher, Lori (2000). “How Technical Communicators Can Apply User-Centered Design to Their Work.” Usability Interface 7:2.

Ford, Julie Dyke, and Richard K. Mott (2007). “The Convergence of Technical Communication and Information Architecture.” Technical Communication 54.3. 333-42.

Furman, S. M., et al. (2012). “Basing Cybersecurity Training on User Perceptions.” Security & Privacy, IEEE 10.2. 40-49.

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Lentz, Leo, and Menno De Jong (2008). “How Do Experts Assess Usability Problems? An Empirical Analysis of Cognitive Shortcuts.” Technical Communication 56.2. 111-21.

NIST, Computer Security Division. csrc.nist.gov.

Padmanabhan, Poornima (2009). “Goal-Based Scenarios.” Technical Communication 56.2. 132-36.

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Wilson, Mark, Kevin Stine and Pauline Bowen (2009). “Information Security Training Requirements: A Role- and Performance-Based Model.” National Institute of Standards and Technology, Special Publication 800-16.

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